Privacy Policy
Last Updated: October 2026
Giftlane respects your privacy and is committed to protecting the personal information you share with us through this website.
This Privacy Policy explains how information submitted through giftlane.in is collected, used and protected.
1. Information We Collect
When you submit an enquiry or request a quotation through our website, we may collect:
- Name
- Business email address
- Phone number
- Quantity or gifting requirements
- Products added to your shortlist
- Message or other information voluntarily provided by you
We may also collect limited technical information automatically when you visit our website, such as browser type, device information and basic website usage information, where applicable.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry
- Prepare and share quotations
- Understand your gifting requirements
- Provide product information and availability
- Communicate with you regarding your enquiry
- Improve our website and services
- Maintain records relating to enquiries and business communications
We do not use the information submitted through an enquiry form for unrelated purposes without an appropriate basis for doing so.
3. Sharing of Information
We may use trusted technology and service providers to operate our website and enquiry process, including services used for database storage and email communication.
Such service providers may process information on our behalf for the purposes described in this Privacy Policy.
We do not sell your personal information to third parties.
4. Enquiry Information
Submitting an enquiry through Giftlane does not constitute an order or purchase.
Information submitted through the enquiry form may be retained for the purpose of responding to your enquiry, preparing quotations, maintaining business records and providing related customer communication.
5. Data Security
We take reasonable measures to protect information submitted through our website against unauthorised access, misuse, alteration or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
6. Your Information
If you have submitted information to Giftlane and would like to request access, correction or deletion of your personal information, you may contact us at:
hello@giftlane.in
We will consider and respond to such requests in accordance with applicable law.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices or applicable legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
8. Contact
For privacy-related questions or requests:
Email: hello@giftlane.in